Privacy Policy
Your privacy matters to us. This policy explains exactly what data 7jj collects, how it is used, and the rights you hold over your personal information.
1. Introduction
This Privacy Policy ("Policy") describes how 7jj ("the Operator", "we", "us", "our"), operating the online gaming platform at https://7jj.app ("the Platform"), collects, processes, stores and protects the personal information of users ("you", "your") who register accounts, interact with the Platform, or communicate with our support team. This Policy applies to all services provided through the Platform, including cricket betting, live casino, slots, crash games and all associated payment, account management and customer support functions.
By accessing or using the Platform you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal information as described herein. This Policy should be read in conjunction with the 7jj Terms and Conditions. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform immediately.
7jj does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data is collected only for the purposes described in this Policy and for no other reason.
Our Privacy Commitments
The six principles below summarise how 7jj approaches the protection of your personal information. Full details for each area are set out in the relevant sections further down this page.
SSL Encryption
All data transmitted between your device and 7jj is protected by industry-standard SSL encryption.
No Data Selling
7jj never sells, rents or trades your personal information to third parties for marketing purposes.
No Spam
We will not send you unsolicited marketing communications without your explicit prior consent.
Right to Correct
You may request correction of any inaccurate personal data held on your account at any time.
Right to Erase
Subject to legal retention obligations, you may request deletion of your personal data when your account is closed.
24/7 Support
Our privacy support team is reachable around the clock via live chat or email for any data-related queries.
2. Information We Collect
7jj collects the minimum amount of personal data necessary to operate a safe, compliant and enjoyable gaming platform. The categories of data we collect, the specific data points within each category, and the purpose of collection are set out in the table below.
| Category | Data Points | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account creation, age verification, KYC compliance |
| Contact Data | Mobile phone number, email address, residential address | Account communication, support, fraud prevention |
| Financial Data | bKash/Nagad/Rocket wallet numbers, bank account details (where applicable), transaction history | Payment processing, withdrawal verification, anti-money laundering |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform security, fraud detection, service optimisation |
7jj does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, and has no requirement to do so for the purposes of operating this Platform.
3. How We Use Your Information
Personal data collected by 7jj is used strictly for the following purposes. We do not use your data for any purpose that you have not been informed of in this Policy.
- ▶To create, verify and manage your 7jj account, including processing your registration, verifying your age and identity (KYC), and maintaining your account settings and preferences.
- ▶To process your deposits, withdrawals and gaming transactions securely and accurately, and to maintain a complete transaction history for your account.
- ▶To detect, investigate and prevent fraud, money laundering, match-fixing, and other unlawful or prohibited activities on the Platform, including the use of automated monitoring and risk-scoring systems.
- ▶To provide customer support and resolve account-related queries, disputes and complaints in a timely and efficient manner.
- ▶To send you account-related transactional communications, such as deposit confirmations, withdrawal notifications, bonus credit alerts, and security alerts related to your account.
- ▶To comply with applicable legal and regulatory obligations, including anti-money laundering requirements, record-keeping obligations, and any lawful disclosure requests received from competent authorities.
4. Legal Basis for Processing
7jj processes your personal data only where a valid legal basis exists for doing so. The three primary legal bases on which 7jj relies are set out below.
Contractual Necessity
The majority of the personal data 7jj processes is necessary to perform the contract between you and the Operator — specifically, to create and manage your account, process your gaming transactions, and handle your deposits and withdrawals. Without this processing, 7jj could not provide the services you have registered to use.
Legal Obligation
7jj is subject to legal and regulatory obligations that require the processing of certain personal data. These include anti-money laundering verification requirements (which necessitate KYC data collection), record-keeping obligations under applicable financial regulations, and mandatory disclosure obligations where required by law enforcement or regulatory authorities.
Legitimate Interests
Certain data processing activities are carried out on the basis of 7jj's legitimate interests, where those interests are not overridden by your own privacy rights. This includes the use of technical data to detect fraud and protect the security of the Platform, and the analysis of aggregated usage patterns (not individual user profiles) to improve the gaming experience for all players.
5. Payment Data and Financial Information
7jj collects and processes financial data, including your registered mobile payment wallet numbers (bKash, Nagad, Rocket, Upay), bank account details where bank transfers are used, and your complete deposit and withdrawal transaction history. This financial data is used exclusively for processing your transactions, verifying the ownership of payment accounts (as required for withdrawal processing and anti-money laundering compliance), and maintaining the financial records that 7jj is legally required to keep.
7jj does not store full card numbers or payment authentication credentials. Where USDT or other cryptocurrency payments are processed, only the wallet address and transaction hash are retained — no private keys or seed phrases are ever requested or stored by 7jj.
All financial data is transmitted using SSL encryption. Access to financial records within 7jj's internal systems is restricted to authorised personnel only, and all access is logged and audited.
6. Cookies and Tracking Technologies
7jj uses cookies and similar tracking technologies on the Platform to ensure it functions correctly, to maintain your logged-in session, and to improve the speed and reliability of your gaming experience. The categories of cookies 7jj uses are described below.
Essential Cookies
These cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language preference, and ensure that your gaming transactions are correctly attributed to your account. Essential cookies cannot be disabled without preventing you from using the Platform.
Analytics Cookies
7jj uses first-party analytics tools to understand how players navigate the Platform in aggregate. This data helps us identify pages that load slowly, features that are under-used, and areas of the Platform that could be improved. Analytics data is collected at the aggregate level only — it does not identify individual users. You may opt out of analytics cookies via your browser settings.
Security Cookies
Security cookies help 7jj detect unusual account activity, such as login attempts from unfamiliar devices or locations. These cookies form part of 7jj's fraud detection infrastructure and are necessary for the protection of your account and the integrity of the Platform.
7. Sharing and Disclosure of Your Data
7jj does not sell your personal data. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
- ▶Payment processors and mobile money providers (bKash, Nagad, Rocket, Upay) — shared only to the extent necessary to process your deposit and withdrawal transactions.
- ▶Identity verification and KYC service providers — shared only to the extent required to verify the accuracy of the identity documents you submit. These providers are contractually bound to process your data solely for verification purposes and may not use it for any other purpose.
- ▶Game content providers and platform technology partners — these third parties may receive aggregated, anonymised technical data relating to Platform performance. They do not receive any personally identifiable information about individual players.
- ▶Law enforcement, regulatory authorities and government bodies — where 7jj is required by law or a lawful order to disclose information about a specific account or transaction. 7jj will not disclose more information than is strictly required by the relevant legal obligation.
All third-party service providers that process your personal data on behalf of 7jj are subject to data processing agreements that require them to handle your information securely, use it only for the specified purpose, and comply with applicable data protection requirements.
8. Data Retention
7jj retains your personal data for as long as your account remains active and for such further period as may be required by applicable law following account closure. In practice, financial transaction records and KYC verification documents are retained for a minimum of five years following account closure, in compliance with applicable anti-money laundering record-keeping requirements. Technical logs and session data are retained for a shorter period, typically between 12 and 24 months, unless a specific record is required in connection with an ongoing investigation or dispute.
When your personal data is no longer required for the purposes for which it was collected and no legal retention obligation requires it to be kept, 7jj will securely delete or anonymise it in accordance with our internal data disposal procedures.
9. Your Data Rights
You have a number of rights in relation to the personal data 7jj holds about you. These rights are set out below. To exercise any of these rights, please contact 7jj's support team via live chat or by email at [email protected]. 7jj will respond to all valid rights requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data 7jj holds about you. We will provide this information in a clear and readable format. Where a request is manifestly excessive or repetitive, 7jj reserves the right to charge a reasonable administrative fee.
Right to Rectification
If any personal data 7jj holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update some personal information directly within your account settings. For changes to identity or KYC data, please contact support and provide updated documentation.
Right to Erasure
You may request that 7jj delete your personal data when it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent is the processing basis), or where you object to processing on legitimate interest grounds and there is no overriding legitimate interest to continue. This right is subject to 7jj's legal retention obligations — data that must be retained under applicable law cannot be deleted until the retention period expires.
Right to Object
You have the right to object to the processing of your personal data where 7jj relies on legitimate interests as the legal basis for processing. Where you raise a valid objection, 7jj will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.
To exercise any of the rights listed above, contact our support team via live chat within the Platform or by email. We will acknowledge your request promptly and aim to resolve it within 30 days. Complex requests may take longer; in such cases we will keep you informed of progress.
10. Security Measures
7jj implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, restricted access controls within our internal systems (so that only personnel who need access to specific data categories for their job function are granted that access), regular security audits and penetration testing, and automated monitoring systems that flag unusual access patterns in real time.
No system of data security is entirely impenetrable. While 7jj takes all reasonable precautions to protect your personal information, we cannot guarantee absolute security against all possible threats. You also have a responsibility to protect the security of your own account by keeping your login credentials confidential and by notifying 7jj support immediately if you suspect that your account has been compromised.
11. Children and Minors
7jj is strictly an adults-only platform. Players must be aged 21 or older to register an account or use any service on the Platform. 7jj does not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and you believe that a person under 21 has registered an account on 7jj using false information, please contact our support team immediately at [email protected]. Upon receiving a verified report of underage registration, 7jj will immediately suspend the account, cancel any pending transactions, and securely delete all personal data associated with the account.
21+ only. If you are under 21, you must not use this Platform. 7jj takes age verification seriously and reserves the right to request identity documents at any stage to confirm that the account holder meets the minimum age requirement.
12. Third-Party Links and Services
The Platform may contain references to third-party game providers whose software is integrated into the Platform (such as Pragmatic Play, Evolution Gaming, Spribe and others). While these providers supply the gaming content you interact with, 7jj is responsible for the data processing that occurs within the Platform environment. These providers may process certain technical data (such as game session data) directly within their own systems as part of game delivery; such processing is governed by their own privacy policies. 7jj does not control and is not responsible for the privacy practices of external third-party websites that are not part of the 7jj Platform.
13. Changes to This Privacy Policy
7jj reserves the right to update this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. Where the changes are material — for example, where we introduce a new category of data processing or a new category of third-party recipient — we will notify registered players via the contact details associated with their account prior to the changes taking effect. Your continued use of the Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated Policy.
We encourage you to review this Privacy Policy periodically so that you remain informed of how 7jj collects, uses and protects your personal information. The current version of this Policy is always available at https://7jj.app/privacy-policy.
14. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data 7jj holds about you, please contact our support team. Our privacy support team is available 24 hours a day, 7 days a week via live chat within the Platform or by email.
Email: [email protected]
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