Responsible Gaming
At 7jj, gaming is meant to be fun. We provide practical tools to help you stay in control, set personal limits, and seek help if you ever need it.
21+ Adults Only1. Gaming Should Be Entertainment
7jj is an online gaming platform designed purely for entertainment. Whether you enjoy cricket betting during the BPL season, spinning the reels on your favourite slots, or joining a live casino table, every experience on 7jj is meant to be enjoyable, recreational and firmly within your personal budget. Gaming is not and must never become a way to generate income, pay off debts, or recover money that has already been lost. That is not what responsible gaming looks like.
We understand that for a small number of players, gaming can shift from a leisure activity to something more difficult to manage. 7jj takes this seriously. That is why we have invested in a comprehensive suite of responsible gaming tools, and why our support team is available around the clock to help any player who reaches out.
If gaming ever stops feeling fun — stop. Take a break. Contact our support team. The tools on this page exist precisely for moments like that.
2. Age Restriction: 21+ Only
7jj is strictly for adults aged 21 and above. Players must be 21 years or older to register an account, make a deposit, or participate in any gaming activity on the Platform. This is a firm rule — not a guideline — and it is enforced at every stage of the account lifecycle, from registration through to withdrawal.
7jj reserves the right to request age-verification documents from any account holder at any time. Accounts where age cannot be confirmed will be suspended until valid documentation is received. If it is confirmed that an underage person has registered, the account will be permanently closed, all transactions reversed, and the matter referred to appropriate authorities where required.
If you are aware of a person under 21 using 7jj, please contact [email protected] immediately. We take underage gambling seriously and act on every credible report.
3. Your Responsible Gaming Tools
Every 7jj account comes with built-in responsible gaming controls. You can activate or adjust any of these tools at any time through your account settings or by contacting support directly. There is no waiting period to apply a limit — restrictions take effect immediately.
Deposit Limit
Set a daily, weekly or monthly cap on how much you can deposit into your 7jj account.
Session Time Alerts
Receive automatic notifications after you have been playing for a set amount of time, keeping you aware of how long each session runs.
Cool-Off Period
Take a short break from gaming by activating a cool-off period of 24 hours, 7 days or 30 days. Your account is paused but not permanently closed.
Self-Exclusion
Permanently block yourself from accessing 7jj. Self-exclusion is irreversible for the duration chosen and cannot be lifted early.
Loss Limit
Define the maximum amount you are comfortable losing in a day, week or month. Once reached, no further bets can be placed until the period resets.
Reality Check
Enable periodic pop-up reminders showing your session duration and net result, helping you stay grounded during play.
4. Recognising Problem Gambling
Problem gambling does not always look the same. It can develop gradually and is not always obvious, even to the person experiencing it. The following are recognised warning signs. If you identify with several of these, we strongly encourage you to use 7jj's responsible gaming tools or contact our support team right away.
- Spending more money on gaming than you originally planned, or more than you can comfortably afford.
- Chasing losses — continuing to play in order to win back money that has already been lost.
- Lying to family or friends about how much time or money you spend on gaming.
- Borrowing money — from friends, family, or financial institutions — specifically to fund gaming sessions.
- Feeling irritable, anxious or restless when unable to play, or when trying to cut down.
- Neglecting work, education, family responsibilities or personal health because of gaming.
- Using gaming as a primary method to cope with stress, loneliness, depression or other emotional difficulties.
Recognising these signs early makes a real difference. You do not have to wait until things feel out of control before reaching out. Our support team is here for any stage of the conversation.
5. Self-Assessment
Not sure whether your gaming habits are healthy? Answer the following six questions honestly. If you answer "yes" to two or more, we recommend using one or more of 7jj's responsible gaming tools and considering a conversation with our support team.
Answer honestly — this is for you
If you answered yes to two or more questions above, please contact our support team today. Taking action early is far easier than waiting. You can also activate a deposit limit or cool-off period instantly from your account settings.
6. How to Activate Your Limits
Activating any responsible gaming tool on 7jj takes less than two minutes. Here is how to do it:
Log In to Your Account
Access your 7jj account using your registered credentials. If you are having trouble logging in, contact our support team via live chat.
Open Account Settings
Navigate to the Responsible Gaming section within your account settings. All available tools are listed there with simple on/off controls.
Select Your Tool and Set Your Limit
Choose the tool you want — deposit limit, loss limit, cool-off, or self-exclusion — enter your preferred value or duration, and confirm. Limits apply immediately with no delay.
Contact Support if You Need Help
If you cannot find the tool you need in settings, or if you want to apply a self-exclusion immediately, contact our 24/7 support team via live chat or email and we will action it for you within minutes.
7. Self-Exclusion Explained
Self-exclusion is the most comprehensive responsible gaming tool available on 7jj. When you apply a self-exclusion, your account is fully blocked for the duration you choose — options range from 6 months to permanent exclusion. During the exclusion period, you will not be able to log in, deposit, place bets, or receive any promotional communications from 7jj.
Self-exclusion on 7jj is a serious commitment and is designed to be effective. We do not make it easy to reverse a self-exclusion once it has been applied, because we understand that the whole point of the tool is to create real distance between you and the Platform during a difficult period. Any any winnings accrued during a self-exclusion period will be forfeited.
Self-exclusion cannot be lifted before the chosen period ends. If you apply a 12-month self-exclusion, your account remains blocked for the full 12 months — no exceptions.
To apply a self-exclusion, go to Account Settings and select the Responsible Gaming section, or contact our support team directly. We will process your request immediately — no questions, no delay.
8. Tips for Playing Safely
Building good habits before they become necessary is the best form of responsible gaming. These practical tips apply to every player on 7jj, regardless of how long you have been playing or how much you deposit.
- Always set a personal budget before you start playing and treat it as a hard limit — not a starting point for negotiation with yourself.
- Never gamble when you are tired, emotionally upset, intoxicated, or under significant financial stress. Your judgement is compromised in these states.
- Take regular breaks during gaming sessions. Even a five-minute break every hour helps you maintain perspective and make clearer decisions.
- Treat any winnings as a bonus, not as expected income. Slot and casino outcomes are random — no strategy or pattern reliably produces consistent wins over time.
- Keep gaming in its proper place. It should be one of several leisure activities in your life — not the primary one, and never the only one.
- Use 7jj's responsible gaming tools proactively. Set a deposit limit now, even if you feel you do not need one — having a limit in place makes it easier to stay within your budget automatically.
9. Get Support
If you feel that gambling is having a negative impact on your life, your finances, or your relationships — please reach out. There is no shame in asking for help, and doing so early makes a meaningful difference. 7jj's support team is available 24 hours a day, 7 days a week, and every conversation is treated with complete confidentiality.
Live Chat Support
Open the live chat widget inside your 7jj account at any time. Our support agents are trained to handle responsible gaming conversations sensitively and without judgement.
Email Support
Send us a message at [email protected]
Account Management
If you want to apply a limit, cool-off, or self-exclusion right now, contact support and we will apply it immediately — no waiting, no bureaucracy.
Everything you share with our support team about your gaming habits is treated in strict confidence. We will never use this information against you or share it with third parties outside the scope of our Privacy Policy.
10. Our Commitment to You
7jj is committed to maintaining a gaming environment that is safe, fair and transparent for every player in Bangladesh. We believe that responsible gaming is not a checkbox exercise or a legal formality — it is a genuine, ongoing obligation that sits at the heart of how we operate. Every tool on this page, every training hour invested in our support team, and every age-verification check we run is a reflection of that commitment.
We will continue to review and improve our responsible gaming programme as best practices evolve. If you have a suggestion for how 7jj can better support its players in this area, please share it with us via [email protected]. We read every message.
Play Smart at 7jj Casino
Enjoy cricket betting, live casino and slots — all within your limits. 7jj gives you the tools to stay in control every step of the way.
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